Ecommerce sites should ideally be engaging and secure enough to inspire customers and make it easy for them to shop, thus leading to an increased number of sales. Unfortunately, many ecommerce stores fall short in more than one area. Here, I will show you 5 things that consumers absolutely hate about ecommerce sites, and why you should avoid these areas for a better site. Poor Design: This is one area that should be obvious to any online merchant. Most customers will not buy from a site that does not look trustworthy. Site aesthetics is probable the most important factor that contributes to how a shopper will judge your professionalism and reliability. Nearly 50% of online shoppers judge a site by its design. Consumers hate a poorly designed ecommerce site, so take the time out to design a great looking site. Poor Customer Service: Your customers will not want to hear from you unless they have a problem. When your customers have a problem, they will want to get through to you immedia...
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